NetDocuments Privacy Policy
NetVoyage Corporation d/b/a NetDocuments affirms that it has a
commitment to your privacy and provides the following policy covering the
following items.
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Personally identifiable information of yours or third party personally
identifiable information that is collected from you through the web site
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The organization collecting the information
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How the information is used
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With whom the information may be shared
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What choices are available to you regarding collection, use and distribution of
the information
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The kind of security procedures that are in place to protect the loss, misuse
or alteration of information under NetDocuments control.
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How you can correct any inaccuracies in the information.
NetDocuments is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent organization whose mission is to build user's trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the Web site www.netdocuments.com. Because this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.
If you have questions or concerns regarding this statement, you should
contact NetDocuments Support. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at
http://watchdog.truste.com/pvr.php?page=complaint&url=. TRUSTe will then serve as a liaison with us to resolve your concerns.
NetDocuments complies with the EU Safe Harbor framework as set forth by the Department of Commerce regarding the collection, use, and retention of data from the European Union
Privacy Commitment. Our policy is that we are committed to protecting
your privacy and developing technology that gives you the most powerful and
safe online experience possible.
Personally Identifiable Information Collected. No information that can
uniquely identify an individual is gathered by merely visiting the
www.netdocuments.com Web site. Personally identifiable information is only collected when you are
registered for a NetDocuments Document Service account as follows:
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Name
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Email address
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Phone number
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Organization name
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Credit card information (Credit card information for the subscribing
organization is collected using SSL encrypted pages and is only required when services are purchased.
Credit card information is not stored online)
Tracking Technologies. A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.
We use session ID cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited.
Some of our business partners (such as a web analytics company) use cookies and clear gifs on our site. We have no access to or control over these third party technologies. This privacy statement covers the use of cookies by NetDocuments only and does not cover the use of cookies by any third parties.
We use session ID cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited.
Some of our business partners (such as a web analytics company) use cookies and clear gifs on our site. We have no access to or control over these third party technologies. This privacy statement covers the use of cookies by NetDocuments only and does not cover the use of cookies by any third parties.
When logging into the NetDocuments Service, we also create a per-session cookie, which is
maintained when using the Service for identification purposes. If you do not
allow cookies with your browser, then your usage of the Service is
disallowed.
From within the Service, another user can register for you, if you are
not already registered, to share documents with you. When this occurs,
you can choose not to accept the Terms of Use and this associated
Privacy Policy by not clicking on the link contained in the welcome
email. In this case, your account will remain inactive. Once you have
logged in, you can opt-out of receiving notifications of events and special offers by removing the
flag in My Account, Personal Information at any time thereafter. You can also
change other personal information stored in My Account.
When you create an account on our Online Community to post comments we ask for your name and email address. We use this information to identify community users and monitor comments. If you use our community site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums and community sites, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums or other community sites.
Use of Personally Identifiable Information. We will not
sell or rent your personally identifiable information to anyone, except as
described in this privacy policy (see "Business Transitions" below). We may
share personally identifiable information about you to other companies or
people when:
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Verification services need to do credit card checks, etc.
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We find that your actions on our web sites violate the Terms of Use.
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We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process serviced on our Web site.
We do not share information with any third parties for their own marketing purposes.
Within the Service, only other registered users can view your name, email,
telephone, organization, etc. to assist them in identification for the purpose
of sharing documents with you.
Communications from the Site. If you have not opted-out of receiving mailings, we will communicate (generally
email, website, or Help documentation) with you to update NetDocuments Service information, provide support, request
feedback, provide marketing and service information, request marketing input,
and provide special offers and incentives related to NetDocuments.
We may post feedback comments from users as anonymous comments on our Web
page. Non-identifiable, aggregate information may be shared with interested
parties. If you have opted-out of receiving these mailings, your only avenue of
information regarding the service will be via the Terms of Use Agreement, a
message on the Login page of the service, or on the
www.netdocuments.com website.
When you register you have the opportunity to opt-in to these mailings. You
also have the ability to opt-out at a later time by adjusting your Account
Information, while you are logged into the service. You may also unsubscribe from promotional emails by following our unsubscribe instructions included in each email.
Access. To change other personal information, log into the service, go to My Account,
select Personal Information, and change it at any time. The personal information is used by
others to identify you when sharing documents with you.
If you would like to delete your Account, you may contact your NetDocuments repository administrator within your company to remove you from the repository. If you are the administrator and would like to cancel and delete your NetDocuments service, then send an email to
email@support.netdocuments.com. If you wish to delete your account on the NetDocuments
Online Community site (which includes the Blog, Idea Bank, Marketplace, and Channel Partner sites), send an email to
email@support.netdocuments.com requesting that your name be deleted from
the Online Community. We will respond to all requests regarding access within 30 days.
When you contact us via links on our site, your email address and information
is kept only for the purposes of responding to your request and future requests
that you may have. If you contact us via support, any information you provide
may be used to respond and resolve your questions or issues. This
also applies to posts on the NetDocuments Forum pages.
Links to Other Sites. The Web site contains links to other sites that are not owned or controlled by NetDocuments. Please be aware that we, NetDocuments, are not responsible for the privacy practices of such other sites.
Business Transitions. In the event NetDocuments goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via a prominent notice on our Web site for 30 days of any such change in ownership or control of your personal information.
Differentiation of NetDocuments Service and NetDocuments Web site. The web site
www.netdocuments.com is provided as a means to convey information to
you about the NetDocuments Service. It contains literature, demos, company
information, etc. From the
www.netdocuments.com
site, you can choose to opt-in to receive
literature and information which will be used to communicate with you related
to your interest.
Once you register for the NetDocuments Service, you can access the service directly
via the link provided when you registered, for example
https://vault.netvoyage.com, bypassing the
www.netdocuments.com site, if you choose. All personally
identifiable information collected is stored under your account and can
be changed by you at any time by logging into the service, selecting My
Account, and Personal Information. To delete your account see "Access" above.
Your Documents are yours and are treated as Private. Documents can only
be seen by you and with those whom you share them. Documents in a
NetDocuments Repository can also be accessed by your NetDocuments
Cabinet Administrators.
Your Documents are protected with State of the Art Security. As a
registered user our state of the art security system ensures that no one can access
your documents except those with whom you choose to share them and
NetDocuments Cabinet Administrators. The site has security measures in place to protect the
loss, misuse and alteration of the information provided to us. The
servers are maintained in a secure, safe, trusted and audited
environment. Credit card information for the subscribing organization is collected using SSL encrypted pages and is only required when services are purchased. Credit card information is not stored online.
Changes in this Privacy Statement. If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what
circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at anytime, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
NetDocuments Customer Service:
email@support.netdocuments.com
NetDocuments
625 South State Street
Orem UT 84058
801.226.6882
Last Updated January 21, 2010
Copyright
© 2001-2010 NetVoyage Corporation, d/b/a NetDocuments. All rights reserved.