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Software as a Service (SaaS)
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"The on-demand delivery model has truly emerged as a key disruptive technology, enabling organizations
to cost-effectively leverage the latest technologies with a rapid deployment and low ongoing cost. The
multi-tenant nature of on-demand solution also allows them to take advantage of the latest innovations
on an ongoing basis without the traditional drawbacks of upgrades."
Rebecca Wettemann, vice president, Nucleus Research.
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"SaaS" is positively impacting the lives of people in almost every way. Take for example Maj-le
Bridges an attorney who no longer feels tethered to her desk and
can be on a vacation in Bali and still get a document to a client. Consider the technology consulting
group IPiphany, who were able to get their business off the ground
and keep their investment costs low by using outsourced email, NetDocuments for document management and
Salesforce.com for their CRM. And the law firm Van Winkle Buck,
who saved over $50K a year by not having to hire a full time person before they introduced a DMS in their
firm. The list goes on and on.
The no-hassle, web hosted model of SaaS enables greater flexibility in technology choices. Customers can
avoid accumulating "shelfware" and make more efficient use of their applications. SaaS produces better
software applications as well because at NetDocuments we have a single
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infrastructure to develop and test,
a single environment to support and ensure that we maintain a high satisfaction level with our customer base.
After all, we are 100% "live" with our customers. We have to be receptive to customer needs and wants.
It's no longer, "make the big sale and not care whether you have installed the sofware or not attitude
of old." With NetDocuments and any SaaS application the experience is available--large or small business,
at home or on the road. You simply turn it on and all your documents, emails and business intelligence is truly
at your fingertips.
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What SaaS Means For You:
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Software - No Longer Business As Usual - The traditional model of selling software through up-front
fees or long-term licenses is giving way to the on-demand model that started with consumers and has now
worked its way into the enterprise with - Software-as-a-Service. SaaS reduces costs, minimizes risk, and
optimizes time allowing you to focus on your business and utilize resources in other strategic areas.
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Multi-Tenant Architecture - Designed to support hundreds to millions of users, the SaaS infrastructure
is designed from the ground up and provides huge economies of scale, enabling SaaS vendors to deliver fully-functional
applicaitons online, add new enhancements rapdily, and meet or exceed the most stringent security, reliability, scalability
and performance standards—all at a price you can easily afford.
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Lower Total Cost of Ownership - Since no hardware infrastructure is required, you save all the upfront
costs that become obsolete in 3-5 years and instead can begin to immediately recognize value by accelerating
deployment and paying for the service over time on a subscription basis. Many of our customers eliminated the
need to hire a full time administrator to simply maintain the traditional server-based DM system.
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Instant Deployment of New Versions - No longer wait for annual updates to software, pay upgrade
fees and deal with updating the software on all your workstations.
NetDocuments updates its applications on average about six times a year. You participate in viewing
and testing the new features in advance on live preview "hosted servers" and address any training
for your users, but the day the new version is released the latest features become automatically delivered
across all your users regardless of location. This is an integral capability of using the Internet as a
development and delivery platform for a service and brings a high level of satisfaction to users.
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Accelerated Time to Value - By eliminating the need for any up-front capital investment in hardware
and system software, you accelerate the path to a successful deployment and begin using the NetDocuments
service sooner than later. In fact, NetDocuments implementations usually take less than a month for
mid-to-large organizations with the need to convert tens of thousands of documents and train its users.
Small businesses can be up and running in days. Compare this to 12 months or longer with client-server
document management software. According to a recent study by Triple Tree and the Software and Information
Industry Association (SIIA), on-demand deployments are 50 to 90 percent faster, with a total cost of
ownership five to ten times less than installed software.
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Administrative Ease-of-Use - IT Administrators all endorse the NetDocuments SaaS model for saving
time and effort and virtually eliminating administrative burdens and headaches as compared to a traditional
client-server DMS. As one of our customer's CIO stated, "We only maintain a 1/2 FTE to manage our
NetDocuments service for our firm of 1,500 users and 18 offices worldwide."
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A Wonderful Life for Users - Simply read our customer case studies and
you can't ignore the tremendous benefits of NetDocuments service and the SaaS model. The benefits of
universal access, 24x7 support, no downtimes and peace of mind knowing your document work is secured and
protected brings smiles to their faces and more money in their pocket.
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Built-in Business Continuity - The protection of your intellectual assets from potential disasters
is one of the most critical issues in the minds of professionals today. Disasters can be caused by natural
causes, terrorism, and malicious or unintentional internal and external users. To ensure
Business Continuity that your document work is available to you
anywhere, anytime, NetDocuments has established one of the most secure architectures in the entire
industry. Business continuity is available without additional cost or management overhead in personnel,
equipment or procedures. The elapsed time from disaster to document availability will be immediate and
instantaneous. The NetDocuments user interface is the same under normal conditions or in a disaster,
eliminating any retraining issues.
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